top of page
WELCOME TO VASILIOU CRAFT & STATIONERY LTD
Frequently asked questions
Our physical store is located in Limassol, Cyprus. Orders placed through the website are shipped throughout Cyprus.
We specialize in stationery, craft supplies, painting materials, and office supplies — suitable for both children and adults.
Yes, product availability is updated frequently. However, some seasonal items may only be available during specific periods.
Yes. Product prices and details are only visible to registered members. This is to protect our professional clients.
You can easily create an account by selecting the "Sign Up" option from the menu. Once you register and sign in, you'll have full access to product prices, detailed product information, and you'll be able to place your orders easily through our online store.
Browse our product categories, select the items you need, add them to your cart, and complete your order at checkout. If you have any questions before ordering, feel free to contact us.
No, there is no minimum purchase requirement.
You can cancel your order before payment. Additionally, you can modify it before it is shipped, in accordance with our return policy.
We deliver via local couriers or our own delivery service, depending on the area.
Orders are usually shipped within 1–3 working days, depending on availability and your location.
In case of any delay, we will inform you promptly. Our team is committed to timely and reliable service.
We currently accept:
Bank transfer
Cash on delivery
In-store payment
Credit/Debit card
Yes, provided that valid business information is submitted with the order.
We accept exchanges only. More information can be found in the exchange policy.
Your personal data is used solely to complete your order and is protected under applicable data protection laws. We never share your information with third parties without legitimate reason.
You can email us at vasilioucraft@cytanet.com.cy or use the contact form on our “Contact” page.
bottom of page